Being outcome focused means caring most about the what, not the how.
Specifically, outcome-focused teams value results over everything else. They are strongly opposed to micromanagement and give leaders lots of flexibility to achieve results in their own way. In order to lead an outcome focused team, consider:
1. Define the expected results
To be outcome focused, we need to know what the desired outcome is. This can be as simple as setting some measurable goals, like a quarterly sales target. This process cannot be opaque – everyone needs to understand exactly what success looks like.
2. Track progress in writing
As the team is executing on these goals, we need to be able to track progress and hold them team accountable. Consider using an app liketo have team member share a summary of what is on their plate and any blockers in their way. This gives you a written record of how the team is progressing towards the outcome.